Returns & Exchanges
At Alluvion, we want you to love your home; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange. Please ensure all home goods are returned in their original packaging and unused condition to qualify for processing.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original boxes with all protective inserts to ensure they arrive back to us safely.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing